Frequently Asked Questions

Any Australian resident with a qualifying medical condition that has not responded adequately to conventional treatments may be eligible. Common qualifying conditions include:

• Chronic pain (arthritis, fibromyalgia, neuropathic pain)
• Anxiety and stress disorders
• Insomnia and sleep disorders
• Epilepsy and seizure disorders
• PTSD and trauma-related conditions
• Cancer-related symptoms (nausea, pain, appetite loss)
• Multiple sclerosis
• Inflammatory bowel disease

Your doctor will assess your individual circumstances during a consultation. There is no exhaustive list of conditions - if conventional treatments haven't worked for you, medical cannabis may be an option.

No, you do not need a GP referral to access medical cannabis in Australia. You can book a telehealth consultation directly with one of our authorised prescribers. However, having medical records or a letter from your GP can help speed up the assessment process.

That's completely fine! Many of our patients are first-time users. During your consultation, our doctors will:

• Explain how medical cannabis works
• Recommend the most appropriate product and dosage for your condition
• Start you on a low dose with gradual adjustments
• Provide ongoing support and follow-up consultations

We follow a "start low, go slow" approach to ensure your comfort and safety.

Medical cannabis can be prescribed to patients under 18 in specific circumstances, typically for conditions like epilepsy (e.g., Dravet syndrome, Lennox-Gastaut syndrome). A parent or guardian must be involved in the consultation, and additional TGA Special Access Scheme approvals may be required. Our team can guide you through the process.

In many cases, yes. However, it is essential to disclose all current medications during your consultation. Cannabis can interact with certain medications, including blood thinners, anti-epileptics, and some antidepressants. Our doctors will review potential interactions and create a safe treatment plan tailored to your needs.

The process is straightforward:

1. Book a Consultation - Schedule a telehealth appointment with one of our authorised prescribers
2. Medical Assessment - Discuss your condition, treatment history, and goals
3. TGA Approval - Your doctor applies to the TGA on your behalf (usually approved within 24-48 hours)
4. Prescription Issued - Your prescription is sent directly to our pharmacy
5. Delivery - Your medication is dispensed and delivered to your door

Most patients receive their medication within 3-7 business days of their initial consultation.

Medical cannabis prescriptions in Australia are typically valid for 6-12 months, depending on your prescriber and condition. Repeat prescriptions can be arranged through follow-up telehealth consultations without needing to go through the full assessment process again.

Medical cannabis prescriptions must be dispensed by TGA-authorised pharmacies that are licensed to handle Schedule 8 medications. Not all pharmacies stock medical cannabis. When you order through Cannabliss420, we handle the dispensing and delivery process for you.

To streamline your consultation, please have the following ready:

• Valid photo ID (driver's licence, passport, or Medicare card)
• Medical history summary or GP referral letter (if available)
• List of current medications
• Previous treatment records for your condition

Don't worry if you don't have all documents - our team can help gather the necessary information.

Yes! If you already have a medical cannabis prescription from another clinic, we can assist with transferring your care. You'll need a brief consultation with one of our prescribers to review your current treatment plan and ensure continuity of care.

We offer a comprehensive range of TGA-approved medical cannabis products:

• Cannabis Flower - Dried flower for vaporisation (Indica, Sativa, and Hybrid strains)
• CBD & THC Oils - Sublingual tinctures in various ratios and concentrations
• Edibles - Capsules, gummies, and lozenges for consistent dosing
• Vape Products - Cartridges and vaporiser devices
• Pre-Rolls - Ready-to-use medicinal cannabis joints
• Concentrates - High-potency extracts for experienced patients

Your prescriber will recommend the most suitable product based on your condition and treatment goals.

CBD (Cannabidiol) is non-intoxicating and is commonly used for anxiety, inflammation, epilepsy, and general wellness. It does not produce a "high."

THC (Tetrahydrocannabinol) is the primary psychoactive compound and is effective for pain, nausea, appetite stimulation, and sleep issues. It can produce euphoria at higher doses.

Many products combine both CBD and THC in specific ratios to maximise therapeutic benefits while minimising side effects. Your doctor will recommend the right balance for your needs. Read our full CBD vs THC guide.

Dosing is highly individual and depends on your condition, body weight, tolerance, and the specific product. Our prescribers follow the "start low, go slow" principle:

• Begin with the lowest recommended dose
• Gradually increase over days or weeks
• Monitor your symptoms and any side effects
• Adjust with guidance from your prescriber during follow-up appointments

Never adjust your dosage without consulting your prescriber first. See our dosing guide for more information.

Absolutely. All medical cannabis products available through Cannabliss420 are:

• TGA-approved and meet Australian pharmaceutical standards
• Tested by accredited third-party laboratories
• Free from harmful pesticides, heavy metals, and microbial contaminants
• Accurately labelled for cannabinoid content (CBD, THC, and other compounds)
• Manufactured under Good Manufacturing Practice (GMP) conditions

While you can express preferences during your consultation, your prescriber must approve the specific product and dosage based on clinical evidence and your medical history. We stock a wide range of products from leading Australian and international suppliers, so there's usually an option that meets both your preferences and clinical needs.

Telehealth consultations are conducted via secure video call from the comfort of your home. Here's what to expect:

1. Book your appointment online and choose a convenient time
2. Receive a confirmation email with your video call link
3. Join the call at your scheduled time (usually 15-30 minutes)
4. Discuss your condition, symptoms, and treatment history with the prescriber
5. Receive your treatment plan and prescription (if approved)

All you need is a device with a camera, microphone, and internet connection.

Initial consultations typically last 15-30 minutes, allowing time for a thorough medical assessment. Follow-up appointments are usually shorter, around 10-15 minutes, as they primarily focus on reviewing your progress and adjusting your treatment if needed.

If our prescriber determines that medical cannabis is not appropriate for your condition at this time, you will not be charged a consultation fee. The doctor may suggest alternative treatments or recommend that you try additional conventional therapies first before reconsidering medical cannabis in the future.

Yes, we encourage continuity of care. When booking follow-up appointments, you can select the same prescriber you saw previously. This ensures they are familiar with your treatment history and can make informed adjustments to your plan.

We deliver medical cannabis to all states and territories across Australia, including:

• New South Wales (NSW)
• Victoria (VIC)
• Queensland (QLD)
• Western Australia (WA)
• South Australia (SA)
• Tasmania (TAS)
• ACT
• Northern Territory (NT)

Delivery times vary by location - metro areas typically receive within 2-3 business days, regional areas within 3-5 business days.

All orders are shipped in discreet, unmarked packaging with no external indication of the contents. The package is temperature-controlled where required, tamper-evident, and compliant with TGA regulations for Schedule 4 and Schedule 8 medications. An adult signature is required upon delivery.

Yes, express delivery is available for most metro locations. Express orders placed before 12pm AEST are typically dispatched the same day and delivered within 1-2 business days. Express shipping fees apply and will be shown at checkout.

Due to the nature of controlled medications, an adult (18+) must sign for the delivery. If you are unable to be home, you can nominate an authorised representative by contacting our support team prior to dispatch. The nominated person will need to present valid photo ID upon delivery.

If your order is delayed beyond the estimated delivery window, contact our support team and we'll investigate with the courier immediately. For damaged deliveries, take photos of the packaging and product before handling further, then contact us within 48 hours for a replacement or refund. See our return policy for full details.

The cost of medical cannabis varies depending on the product type, dosage, and quantity. As a general guide:

• Cannabis Flower: $120 - $250 per 10g
• CBD/THC Oils: $89 - $200 per bottle (30ml)
• Edibles: $60 - $150 per pack
• Vape Cartridges: $80 - $180 per unit

We strive to offer competitive pricing and regularly update our product range to include affordable options for all patients.

Currently, medical cannabis is not subsidised by the Pharmaceutical Benefits Scheme (PBS) in Australia, and most private health insurers do not cover it. However, some insurers may partially cover telehealth consultation fees. We recommend checking with your specific insurer. The landscape is evolving, and we stay updated on any changes to coverage policies.

We accept the following payment methods:

• Visa and Mastercard (credit and debit)
• Bank transfer (EFT)
• AfterPay and Zip Pay (for eligible orders)
• PayPal

All transactions are processed securely with bank-level encryption.

Initial consultations are typically $99-$149, and follow-up appointments are $49-$79. If you are not approved for medical cannabis, you will not be charged a consultation fee. Consultation fees are separate from product costs.

Yes, medical cannabis has been legal in Australia since 2016 under the Narcotic Drugs Amendment Act 2016. It is regulated by the Therapeutic Goods Administration (TGA) and can be lawfully prescribed by authorised medical practitioners through the TGA's Special Access Scheme (SAS-B), the Authorised Prescriber (AP) pathway, or clinical trials.

It is important to note that recreational cannabis remains illegal in most Australian jurisdictions (except the ACT for personal use). Learn more about TGA regulations.

Current Australian law prohibits driving with any detectable level of THC in your system, regardless of whether you have a prescription. THC can be detected in roadside drug tests for hours or even days after use, depending on dose and frequency.

If your prescription contains THC, you should not drive or operate heavy machinery. CBD-only products typically do not cause impairment, but you should always follow your prescriber's advice. Some states are reviewing medicinal cannabis driving laws - stay informed about changes in your jurisdiction.

Domestic travel: You can travel within Australia with your prescribed medical cannabis. Keep your prescription, dispensing label, and a doctor's letter with you at all times. Transport medicine in its original packaging.

International travel: Taking medical cannabis overseas is complex and usually prohibited. Most countries do not recognise Australian medical cannabis prescriptions. If you plan to travel internationally, consult your prescriber and the destination country's embassy before departing.

Your medical cannabis prescription is protected by medical privacy laws. We do not share your information with employers. However, workplace drug testing may detect THC. If your workplace has a drug testing policy, we recommend discussing your prescription with your prescriber and understanding your employer's policies. Some workplaces make exceptions for prescribed medications.

The TGA Special Access Scheme (SAS-B) is the most common pathway for accessing medical cannabis in Australia. Under this scheme, your doctor applies to the TGA on your behalf to prescribe a specific cannabis product for your condition. Approval is typically granted within 24-48 hours. The SAS-B is used for medicines not yet registered on the Australian Register of Therapeutic Goods (ARTG).

Side effects vary depending on the product and individual. Common side effects may include:

• Drowsiness or fatigue (especially with THC products)
• Dry mouth
• Dizziness or lightheadedness
• Changes in appetite
• Mild nausea (usually resolves with dosage adjustment)

Most side effects are mild and temporary, often reducing as your body adjusts to the medication. Serious side effects are rare but should be reported to your prescriber immediately.

The risk of dependence with medical cannabis is considered low, especially when used as prescribed under medical supervision. Research indicates that cannabis has a lower addiction potential compared to opioids, benzodiazepines, and alcohol. However, some individuals may develop cannabis use disorder with prolonged, heavy use. Your prescriber will monitor your usage and adjust your treatment plan as needed.

Fatal overdose from cannabis alone is considered extremely rare and has not been documented in clinical literature. However, consuming too much THC can cause uncomfortable effects such as severe anxiety, paranoia, rapid heart rate, and disorientation. If this occurs, move to a calm environment, hydrate, and wait for the effects to subside (usually within a few hours). If symptoms are severe, seek medical attention.

Medical cannabis is not recommended during pregnancy or breastfeeding. THC and other cannabinoids can cross the placenta and pass into breast milk, potentially affecting fetal and infant development. If you are pregnant, planning to become pregnant, or breastfeeding, please discuss alternative treatment options with your prescriber.